Thank you for shopping with Lightnn Fit. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- You will receive a confirmation email once your order has been placed.
2. Shipping Time
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days (if available)
Delivery times may vary depending on your location and external factors such as courier delays.
3. Shipping Charges
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Occasionally, we may offer free shipping promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor your shipment status.
5. International Shipping
- We may offer international shipping to selected countries.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
6. Delays and Issues
While we strive to deliver orders on time, delays may occur due to:
- High order volume
- Shipping carrier issues
- Weather or unforeseen circumstances
We appreciate your patience in such situations.
7. Incorrect Address
- Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 5 days of delivery.
- We will work with the shipping carrier to resolve the issue.
9. Contact Us
If you have any questions about shipping or your order, please contact us:
Lightnn Fit
Email: [email protected]